Boston, MA 09/05/2014 (wallstreetpr) – Online retailer of office products, Staples, Inc. (NASDAQ:SPLS) disclosed that it had made a series of improvements to its omnichannel experience thus providing customers an easy way of doing their businesses.
Enhancements in Omnichannel
The enhancements in omnichannel allow the consumers the facility to buy products through online and also pick them up in-store in no time, the company revealed in a statement. There was also an easy way of making payment through online by Visa Checkout option, which was a new in-store kiosk, and would be available in Apple Inc. (NASDAQ:AAPL)’s iPad tablet app too.
Staples, Inc. (NASDAQ:SPLS) indicated that it would roll out a new touch screen kiosk of in-store in all its retail locations within the U.S. during the coming months. This is as part of its commitment to offering proper experience of its ominichannel to its customers. It would also reposition itself in every store to make sure that every shopper has easy access to more than one million available products on its web portal promising a free and quick delivery whenever orders come through a kiosk. This was in addition to the technology upgradation to its existing kiosks.
iPad App
The office products retailer disclosed the first app for iPad offering a practical tablet experience. The app provides users with an easy way of checking and cashing their rewards balance apart from providing direct access to the company’s best deals, quick navigation and faster search, customized search results view, and availability of products at the nearest store.
Management Speaks
Staples, Inc. (NASDAQ:SPLS) Executive Vice President for Global e-commerce, Faisal Masud, said that the company would continue to develop fresh technologies through innovation to enhance customer experience. This included offering convenient shipping choices, adding mobile platforms and making check-out faster.
Masud said that the recent enhancements would provide an easy way of shopping for customers and from wherever they wish. This is a key area for businesses that are on the go, which cannot wait.
