{"id":58514,"date":"2023-03-08T22:10:50","date_gmt":"2023-03-09T03:10:50","guid":{"rendered":"https:\/\/cablemanpro.com\/wallstreetpr\/florida-woman-unboxes-13-pieces-of-luggage-after-delta-airlines-damages-her-suitcase-i-was-crying-laughing-58514"},"modified":"2023-03-08T22:10:50","modified_gmt":"2023-03-09T03:10:50","slug":"florida-woman-unboxes-13-pieces-of-luggage-after-delta-airlines-damages-her-suitcase-i-was-crying-laughing","status":"publish","type":"post","link":"https:\/\/cablemanpro.com\/wallstreetpr\/florida-woman-unboxes-13-pieces-of-luggage-after-delta-airlines-damages-her-suitcase-i-was-crying-laughing-58514","title":{"rendered":"Florida woman unboxes 13 pieces of luggage after Delta Airlines damages her suitcase: ‘I was crying laughing’"},"content":{"rendered":"
\n

A traveler recently received an unexpected overload of customer service from Delta Airlines after she made a damaged bag claim following a flight.<\/a><\/p>\n

“I’m like, \u2018Oh my gosh, this is a mistake,\u2019” Peyton Thompson, 29, a Florida resident,<\/a> told Fox News Digital of a mail delivery she received courtesy of the airline. “I thought I was just getting one suitcase, but [figured] maybe they just sent me a whole set\u2026so I took them home with me, and I started unpackaging them.”<\/p>\n

Thompson said as a traveling radiology tech,<\/a> she often rents Airbnbs and has to fit everything she owns into her vehicle.<\/p>\n

DELTA FLIGHT ATTENDANT TELLS WHEELCHAIR PASSENGER THAT TSA WILL MAKE HIM GET OFF PLANE ‘WITH THEIR GUNS’<\/strong><\/a><\/p>\n

“And I can’t fit 13 suitcases in my truck,” Thompson said.\u00a0<\/p>\n

Thompson, who was in New York for work at the time, documented the event in a TikTok video, which garnered more than one million views.<\/p>\n

Last month, Thompson pulled her new, peacock-printed suitcase off the Delta Airlines baggage claim conveyor belt at Syracuse Hancock International Airport <\/strong>and noticed it had been “destroyed,”<\/a> she said.<\/p>\n

VIRAL TRAVEL TIP INVOLVES LOCKING A SHOE AWAY IN A HOTEL SAFE<\/strong><\/a><\/p>\n

“One of the wheels was torn off completely, and I guess that tore the hard shell covering on it and it was exposing the fabric on the inside,” Thompson said.<\/p>\n

Thompson said there was a snowstorm in the area, and she ended up having to drag the bag through snow and ice.<\/a> Two of the other suitcase wheels were damaged, leaving her with one functioning wheel.<\/p>\n

“I was upset, I had also never used that bag and it had a pretty peacock design on it,” Thompson said.\u00a0<\/p>\n

DELTA PASSENGER SAYS FLIGHT ATTENDANT TOLD HIS WIFE, ‘DON’T LOOK AT ME WITH THAT STUPID FACE’<\/strong><\/a><\/p>\n

Thompson said she filed a claim and received an emailed response saying the process could take up to a month due to “higher volumes” of claims.\u00a0<\/p>\n

Then, Thompson received a personal response. Thompson shared a copy of the first apology letter \u2013 one she had received from a Delta representative \u2013 with Fox News Digital.<\/p>\n

Fox New Digital reached out to Delta Airlines for comment.<\/p>\n

Thompson said that later, a Delta representative informed her that her damaged baggage would be replaced.\u00a0<\/p>\n

She was sent a link which included new baggage items for her to shop. Thompson chose her bag, and received a confirmation email for her order, she said.<\/p>\n

“About two weeks after that, I got nine confirmation emails and I [said], \u2018What in the world? There must be some kind of glitch,\u2019” Thompson said. “So, I pretty much just deleted all of them because I didn’t really care\u2026I didn’t need the bag<\/a> for another month.”<\/p>\n

Not long after, the host of the Airbnb\u00a0where Thompson was staying reached out to her and said, ‘Hey Peyton, you have a bunch of packages. Want to come grab \u2018em?” Thompson recalled.<\/p>\n

JUST ‘PLANE’ BAD ETIQUETTE: AIRLINE PASSENGER DRAPES HER LONG, THICK HAIR OVER THE BACK OF HER SEAT<\/strong><\/a><\/p>\n

“There were nine big, huge boxes,” Thompson said.<\/p>\n

Thompson loaded up the packages, took them home and started un-boxing.<\/p>\n

“I was FaceTiming my mom and dad<\/a> [while] laughing. It was so funny to me,” she said, adding that more pieces of luggage were tucked inside the bigger suitcases that were sent to her.<\/p>\n

“So, three of the large ones had smaller bags inside of them. I ended up with 13.”<\/p>\n

Thompson did an online search of the luggage and learned three of the pieces were worth $400 before the sale price, she said.\u00a0<\/p>\n

“They were all like $200 to $400. I felt terrible,” Thompson added. “I did view other bags, so I don’t know if that somehow is why I got all of them, but I picked the one I wanted and I checked out and it was free and they emailed me a confirmation.”\u00a0<\/p>\n

Thompson said she contacted Delta who reached out to the luggage company.<\/p>\n

“We got it all straight,” Thompson said. “Her [the representative’s] name was Pam and she was great. She said \u2018Yes, it was a mistake. We’re so sorry for your inconveniences.'”\u00a0<\/p>\n

Thompson said she was sent postal slips, and she shipped the luggage back.<\/p>\n

“They made it super easy for me, so I’m not mad about it. I just hope someone didn’t get fired<\/a> from their job for making that mistake,” she added.<\/p>\n

Thompson said she did not expect her TikTok video, which has 892 comments and counting, to get so much attention.<\/p>\n

“I was crying laughing. It felt like an April Fool\u2019s prank,”<\/a> Thompson said in response one viewer in her TikTok comments.<\/p>\n

Thomas said many people on TikTok were laughing<\/a> and making funny jokes about the delivery mistake.<\/p>\n

One user commented, “I don\u2019t see a mistake.”\u00a0<\/p>\n

Thompson responded in reference to her being a Delta customer: “Apology accepted. They have my loyalty.”<\/p>\n<\/div>\n

Source – https:\/\/www.foxnews.com\/lifestyle\/florida-woman-unboxes-13-pieces-luggage-delta-airlines-damages-suitcase-i-was-crying-laughing <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

A traveler recently received an unexpected overload of customer service from Delta Airlines after she made a damaged bag claim following a flight. “I’m like, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"twitter_2902945987_2902945987":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[16563],"tags":[],"stock_ticker":[],"class_list":["post-58514","post","type-post","status-publish","format-standard","hentry","category-market-news","entry"],"acf":[],"yoast_head":"\nFlorida woman unboxes 13 pieces of luggage after Delta Airlines damages her suitcase: 'I was crying laughing' - Wall Street PR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cablemanpro.com\/wallstreetpr\/florida-woman-unboxes-13-pieces-of-luggage-after-delta-airlines-damages-her-suitcase-i-was-crying-laughing-58514\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Florida woman unboxes 13 pieces of luggage after Delta Airlines damages her suitcase: 'I was crying laughing' - 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