{"id":52865,"date":"2023-01-12T19:30:28","date_gmt":"2023-01-13T00:30:28","guid":{"rendered":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865"},"modified":"2023-01-12T19:30:28","modified_gmt":"2023-01-13T00:30:28","slug":"chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business","status":"publish","type":"post","link":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865","title":{"rendered":"Chicago bookstore owner’s tweet about customer’s $800 return goes viral: ‘Don\u2019t do this to a small business’"},"content":{"rendered":"
\n

A bookstore owner in Chicago has been receiving words of encouragement after sharing her frustration over a customer allegedly returning an $800 purchase.<\/p>\n

Rebecca George, co-owner of Volumes Bookcafe, an independent bookstore<\/a> near Wicker Park, turned to Twitter to vent about a return request she said she received from a customer who bought various art books and cookbooks in December to serve as temporary decor.<\/p>\n

“Turns out one of our biggest sales last month was for the person to stage their home<\/a> for the holidays and now they want to return them all,” George wrote in her tweet on Monday, Jan. 9.<\/p>\n

LIBRARY RECEIVES OVERDUE BOOK FROM 47 YEARS AGO, ALONG WITH ANONYMOUS NOTE AND A SURPRISE<\/strong><\/a><\/p>\n

“Please don\u2019t do this to a small business, people,” she continued. “That one sale was a third of our rent.”<\/p>\n

George\u2019s Twitter post has since been viewed 6.8 million times<\/a> and has garnered more than 85,600 likes, 5,510 retweets and 880 comments.<\/p>\n

Fox News Digital reached out to Volumes Bookcafe for comment.<\/p>\n

Twitter users have responded to George\u2019s post by asking where they can make online purchases books or donations to support the indie shop.<\/p>\n

MEET THE TEXAS INDIE BOOKSTORE THAT’S MAKING A DIFFERENCE IN ITS COMMUNITY<\/strong><\/a><\/p>\n

Bookstore workers joined George\u2019s thread to acknowledge the challenges shared by the specialty small business.<\/p>\n

“Being an independent book shop is hard,” Madison Street Books, another Chicago-based bookstore tweeted on Wednesday, Jan. 11.<\/p>\n

A Twitter user claiming to be a bookstore employee wrote that the company they work for has a no-return policy for similar reasons.\u00a0<\/p>\n

“We can do an exchange or store credit but no refunds unless there\u2019s something wrong with the product,” the anonymous user wrote on Monday evening.<\/p>\n

BOOK LOVERS ACROSS AMERICA NEED TO KNOW ‘THE STORY’ OF THESE 5 GREAT CITIES<\/strong><\/a>\u00a0<\/strong><\/p>\n

Another Twitter user wrote that the customer\u2019s return “is soooo not cool” because book rental companies exist.<\/p>\n

Some commenters suggested George and her business partner change the return policy at Volumes Bookcafe or add a restocking fee<\/a> to minimize the inconvenience of customer returns.<\/p>\n

Others were confused that the customer allegedly told bookstore staff that they used the books for staging.<\/p>\n

“Wait, so, somebody bought a bunch of books to make it look like they read? Then returned then [sic] when the relatives left<\/a>?” one Twitter user questioned on Monday night. “I had no idea this was a thing.”<\/p>\n

George returned to Twitter on Tuesday, Jan. 10, to thank the people who have been supportive<\/a> of Volumes Bookcafe.<\/p>\n

She noted that the store typically receives “less than 1% [of] returns” and the recent customer she referenced “was an unusual case.”<\/p>\n

“It\u2019s not ideal but sometimes as a small business<\/a> you end up jumping through hoops to please people that don\u2019t deserve it to save your self from chaos of another kind,” George wrote. “It\u2019s rare, but it happens. Thank you all! You\u2019ve made a huge difference for us when we needed it.”<\/p>\n

FOLLOW US ON FACEBOOK FOR MORE FOX LIFESTYLE NEWS<\/u><\/strong><\/a><\/p>\n

George confirmed to FOX 32 Chicago that the returned purchase amounted to $800.<\/p>\n

She told the local news outlet that independent bookstores have small profit margins and compete with larger retail locations.<\/p>\n

CLICK HERE TO SIGN UP FOR OUR LIFESTYLE NEWSLETTER<\/u><\/strong><\/a><\/p>\n

“Your decisions have a bigger effect with small business than they do elsewhere,” George told FOX 32 Chicago.<\/p>\n<\/div>\n

Source – https:\/\/www.foxnews.com\/lifestyle\/chicago-bookstore-owners-tweet-customers-800-return-goes-viral-dont-do-this-to-a-small-business <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

A bookstore owner in Chicago has been receiving words of encouragement after sharing her frustration over a customer allegedly returning an $800 purchase. Rebecca George, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"twitter_2902945987_2902945987":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[16563],"tags":[],"stock_ticker":[],"class_list":["post-52865","post","type-post","status-publish","format-standard","hentry","category-market-news","entry"],"acf":[],"yoast_head":"\nChicago bookstore owner's tweet about customer's $800 return goes viral: 'Don\u2019t do this to a small business' - Wall Street PR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chicago bookstore owner's tweet about customer's $800 return goes viral: 'Don\u2019t do this to a small business' - Wall Street PR\" \/>\n<meta property=\"og:description\" content=\"A bookstore owner in Chicago has been receiving words of encouragement after sharing her frustration over a customer allegedly returning an $800 purchase. Rebecca George, […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865\" \/>\n<meta property=\"og:site_name\" content=\"Wall Street PR\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/WallStreetPR\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-13T00:30:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2021\/06\/businessman-showing-business-evolution1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"715\" \/>\n\t<meta property=\"og:image:height\" content=\"423\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865#article\",\"isPartOf\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/6e00efa2abc413bdc0bca51a90c54d36\"},\"headline\":\"Chicago bookstore owner’s tweet about customer’s $800 return goes viral: ‘Don\u2019t do this to a small business’\",\"datePublished\":\"2023-01-13T00:30:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865\"},\"wordCount\":581,\"publisher\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#organization\"},\"articleSection\":[\"Market News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865\",\"name\":\"Chicago bookstore owner's tweet about customer's $800 return goes viral: 'Don\u2019t do this to a small business' - Wall Street PR\",\"isPartOf\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#website\"},\"datePublished\":\"2023-01-13T00:30:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cablemanpro.com\/wallstreetpr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Chicago bookstore owner’s tweet about customer’s $800 return goes viral: ‘Don\u2019t do this to a small business’\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#website\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/\",\"name\":\"Wall Street PR\",\"description\":\"Latest News From WallStreet\",\"publisher\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cablemanpro.com\/wallstreetpr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#organization\",\"name\":\"Wall Street PR\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2019\/10\/brand-logo.png\",\"contentUrl\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2019\/10\/brand-logo.png\",\"width\":537,\"height\":70,\"caption\":\"Wall Street PR\"},\"image\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/WallStreetPR\/\",\"https:\/\/x.com\/WallstreetPRs\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/6e00efa2abc413bdc0bca51a90c54d36\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg\",\"contentUrl\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg\",\"caption\":\"admin\"},\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/author\/admin\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Chicago bookstore owner's tweet about customer's $800 return goes viral: 'Don\u2019t do this to a small business' - Wall Street PR","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865","og_locale":"en_US","og_type":"article","og_title":"Chicago bookstore owner's tweet about customer's $800 return goes viral: 'Don\u2019t do this to a small business' - Wall Street PR","og_description":"A bookstore owner in Chicago has been receiving words of encouragement after sharing her frustration over a customer allegedly returning an $800 purchase. Rebecca George, […]","og_url":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865","og_site_name":"Wall Street PR","article_publisher":"https:\/\/www.facebook.com\/WallStreetPR\/","article_published_time":"2023-01-13T00:30:28+00:00","og_image":[{"width":715,"height":423,"url":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2021\/06\/businessman-showing-business-evolution1.jpg","type":"image\/jpeg"}],"author":"admin","twitter_misc":{"Written by":"admin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865#article","isPartOf":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865"},"author":{"name":"admin","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/6e00efa2abc413bdc0bca51a90c54d36"},"headline":"Chicago bookstore owner’s tweet about customer’s $800 return goes viral: ‘Don\u2019t do this to a small business’","datePublished":"2023-01-13T00:30:28+00:00","mainEntityOfPage":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865"},"wordCount":581,"publisher":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#organization"},"articleSection":["Market News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865","url":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865","name":"Chicago bookstore owner's tweet about customer's $800 return goes viral: 'Don\u2019t do this to a small business' - Wall Street PR","isPartOf":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#website"},"datePublished":"2023-01-13T00:30:28+00:00","breadcrumb":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/chicago-bookstore-owners-tweet-about-customers-800-return-goes-viral-dont-do-this-to-a-small-business-52865#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cablemanpro.com\/wallstreetpr\/"},{"@type":"ListItem","position":2,"name":"Chicago bookstore owner’s tweet about customer’s $800 return goes viral: ‘Don\u2019t do this to a small business’"}]},{"@type":"WebSite","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#website","url":"https:\/\/cablemanpro.com\/wallstreetpr\/","name":"Wall Street PR","description":"Latest News From WallStreet","publisher":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cablemanpro.com\/wallstreetpr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#organization","name":"Wall Street PR","url":"https:\/\/cablemanpro.com\/wallstreetpr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/logo\/image\/","url":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2019\/10\/brand-logo.png","contentUrl":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2019\/10\/brand-logo.png","width":537,"height":70,"caption":"Wall Street PR"},"image":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/WallStreetPR\/","https:\/\/x.com\/WallstreetPRs"]},{"@type":"Person","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/6e00efa2abc413bdc0bca51a90c54d36","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/image\/","url":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg","contentUrl":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg","caption":"admin"},"url":"https:\/\/cablemanpro.com\/wallstreetpr\/author\/admin"}]}},"_links":{"self":[{"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/posts\/52865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/comments?post=52865"}],"version-history":[{"count":0,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/posts\/52865\/revisions"}],"wp:attachment":[{"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/media?parent=52865"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/categories?post=52865"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/tags?post=52865"},{"taxonomy":"stock_ticker","embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/stock_ticker?post=52865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}