{"id":29411,"date":"2014-08-25T11:19:15","date_gmt":"2014-08-25T15:19:15","guid":{"rendered":"https:\/\/cablemanpro.com\/wallstreetpr\/?p=29411"},"modified":"2014-08-25T11:19:15","modified_gmt":"2014-08-25T15:19:15","slug":"charter-communications-inc-nasdaqchtr-customers-experience-internet-outage","status":"publish","type":"post","link":"https:\/\/cablemanpro.com\/wallstreetpr\/charter-communications-inc-nasdaqchtr-customers-experience-internet-outage-29411","title":{"rendered":"Charter Communications, Inc. (NASDAQ:CHTR) Customers Experience Internet Outage"},"content":{"rendered":"<p style=\"text-align: justify;\">Boston, MA 08\/25\/2014 (wallstreetpr) \u2013 According to reports, a few customers of <strong>Charter Communications, Inc. (NASDAQ:CHTR)<\/strong> had to witness internet outage recently. One of the representatives of CHTR told that some of the CHTR customers across its service area had to face internet outage on Saturday. The cause of this <a href=\"http:\/\/www.usatoday.com\/story\/tech\/2014\/08\/24\/charter-communications-internet-conn\/14523535\/\" target=\"_blank\">internet outage<\/a> is still unknown, and CHTR is trying hard to restore all the services as soon as possible.<\/p>\n<p style=\"text-align: justify;\">Kim Haas; a Charter Communications, Inc. (NASDAQ:CHTR) spokeswoman said that the internet outage problem was &#8220;intermittent across parts of our footprint.&#8221; Haas leads the communications department in the Central Pacific Region as a Director of services.<\/p>\n<p style=\"text-align: justify;\"><strong>What management has to say about this issue:<\/strong><\/p>\n<p style=\"text-align: justify;\">No other person than Haas was available to answer press. She said that she revealed whatever information she had. She also requested all the customers to keep calm as the problem would be resolved in very quick time.<\/p>\n<p style=\"text-align: justify;\">Customers posted on the twitter and Facebook pages of CHTR about the issue as soon as they started facing internet outage problem, although the company decided not to respond to any of them immediately. Other than the social media, customers also notified CHTR via calling to customer care department regularly, but most of them found it busy and couldn&#8217;t get any satisfactory answer.<\/p>\n<p style=\"text-align: justify;\">Although after a few hours of problems, Charter Communications, Inc. (NASDAQ:CHTR) managed to bring back things on track and all the CHTR customers were once again connected to World Wide Web. As soon as the management noticed this problem, the technical staff started working to resolve the issue. The internet outage affected a lot of people in several markets.<\/p>\n<p style=\"text-align: justify;\">According to the information that is available on the official site of CHTR, it is the fourth largest cable operator of the US. Other than cable services, Charter Communications, Inc. (NASDAQ:CHTR) also provides phone services in 29 states of US.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Boston, MA 08\/25\/2014 (wallstreetpr) \u2013 According to reports, a few customers of Charter Communications, Inc. (NASDAQ:CHTR) had to witness internet outage recently. One of the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":29417,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"twitter_2902945987_2902945987":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[263],"tags":[8349,1598,8350,1595],"stock_ticker":[],"class_list":["post-29411","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-charter-communications-inc","tag-charter-communications-inc-nasdaqchtr","tag-kim-haas","tag-nasdaqchtr","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Charter Communications, Inc. 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