{"id":143085,"date":"2026-08-17T06:00:17","date_gmt":"2026-08-17T10:00:17","guid":{"rendered":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085"},"modified":"2026-08-17T06:00:17","modified_gmt":"2026-08-17T10:00:17","slug":"tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip","status":"publish","type":"post","link":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085","title":{"rendered":"Tipping screen puts customers on the spot as experts reveal when it’s OK to hit ‘no tip’"},"content":{"rendered":"
\n

Tipping prompts have become commonplace at checkout counters and kiosks, but should customers who leave a digital gratuity expect a “thank you” in return?<\/p>\n

The question came up during a recent discussion on “Fox & Friends” about a viral video<\/a> involving a Shake Shack customer who selected “no tip” at an airport kiosk.<\/p>\n

“Do you notice when you tip people electronically, they never say thank you?” co-host Brian Kilmeade said. “If you physically give somebody a tip like at Starbucks or, you know, they’ll say thanks, but there must be something that doesn’t register when you actually do it electronically because you never get a thank you.”<\/p>\n

SHAKE SHACK CUSTOMER HITS ‘NO TIP’ AT KIOSK, THEN WATCHES PRICES JUMP IN VIRAL VIDEO<\/strong><\/a><\/p>\n

Etiquette expert<\/a> Jacqueline Whitmore, founder of the Protocol School of Palm Beach in Florida, told Fox News Digital that employees shouldn’t necessarily distinguish between customers who leave a tip and those who don’t.<\/p>\n

“I think it’s good customer service for an employee to thank a customer each and every time, whether they give a tip or not,” Whitmore said.<\/p>\n

“They’re thanking the customer for coming in. They’re thanking the customer for being loyal to their business. So, regardless of whether that person chooses to give a tip or not, I think good customer [service] calls for a thank you each and every time.”<\/p>\n

Robert Mahon, managing partner of New York-based Mahon Hospitality Group, said his company’s expectations for employees are similar.<\/p>\n

AMERICANS SAY TIPPING PRACTICES ‘HAVE BECOME RIDICULOUS’ AS DIGITAL PROMPTS PUSH HIGHER GRATUITIES<\/strong><\/a><\/p>\n

“We encourage every member of our team to welcome our guests warmly and thank them as they leave, regardless of the amount of gratuity left,” Mahon told Fox News Digital.<\/p>\n

“It is very rare that a guest leaves no tip at all, and more often than not, our team receives gratuities of 20% or more. We believe the generosity of the vast majority of our guests more than makes up for the very occasional instance where no gratuity is left.”<\/p>\n

Whitmore said there isn’t much difference, from an etiquette standpoint, between specifically acknowledging a tip and simply thanking someone for patronizing the business.<\/p>\n

CLICK HERE FOR MORE LIFESTYLE NEWS<\/strong><\/a><\/p>\n

“A ‘thank you’ is a ‘thank you,'” she said. “Just looking someone in the eye and saying, ‘Thank you very much. Have a nice day. Come back and see us.’ It’s just good customer service.”<\/p>\n

The proliferation of digital tip prompts<\/a>, however, can create another etiquette dilemma: Customers may feel pressured to leave a gratuity when an employee is standing nearby and can potentially see what they select.<\/p>\n

“I want to remind everyone, tipping is optional,” she said. “TIP: To Insure Proper Service.”<\/p>\n

Whitmore said customers shouldn’t feel obligated simply because a checkout screen asks them for money.<\/p>\n

“You don’t need to expect to pay a certain percentage just because a machine is requesting it,” she said.<\/p>\n

CLICK HERE TO SIGN UP FOR OUR LIFESTYLE NEWSLETTER<\/strong><\/a><\/p>\n

Whitmore said tipping etiquette also depends on the type of service being provided. At a restaurant<\/a> where employees bring food to the table, refill drinks, provide condiments and clean up afterward, she said leaving a few extra dollars can be appropriate.<\/p>\n

“But in instances where you go in, you grab and go, I don’t recommend that you tip at all because you really, in many instances, don’t even have face-to-face interaction with a human being,” she said.<\/p>\n

Both experts suggested the amount a customer tips shouldn’t determine the level of courtesy he or she receives.<\/p>\n

“I don’t think that money should be a motivator for employees to treat their customers better or worse,” Whitmore said.<\/p>\n

TEST YOURSELF WITH OUR LATEST LIFESTYLE QUIZ<\/strong><\/a><\/p>\n

It’s dependent upon management to establish that expectation, Mahon said.<\/p>\n

“Management sets the culture of a business. Our goal is simple: we want every customer to become a repeat customer,” he said.<\/p>\n

“We do our best to train our teams to approach every guest interaction with that mindset. Ultimately, hospitality is not just a food and beverage<\/a> business. More importantly, it is a people business.”<\/p>\n<\/div>\n

Source – https:\/\/www.foxnews.com\/food-drink\/tipping-screen-puts-customers-spot-experts-reveal-when-its-ok-hit-no-tip <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Tipping prompts have become commonplace at checkout counters and kiosks, but should customers who leave a digital gratuity expect a “thank you” in return? The […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"twitter_2902945987_2902945987":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[16563],"tags":[],"stock_ticker":[],"class_list":["post-143085","post","type-post","status-publish","format-standard","hentry","category-market-news","entry"],"acf":[],"yoast_head":"\nTipping screen puts customers on the spot as experts reveal when it's OK to hit 'no tip' - Wall Street PR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tipping screen puts customers on the spot as experts reveal when it's OK to hit 'no tip' - Wall Street PR\" \/>\n<meta property=\"og:description\" content=\"Tipping prompts have become commonplace at checkout counters and kiosks, but should customers who leave a digital gratuity expect a “thank you” in return? The […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085\" \/>\n<meta property=\"og:site_name\" content=\"Wall Street PR\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/WallStreetPR\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-17T10:00:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2021\/06\/businessman-showing-business-evolution1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"715\" \/>\n\t<meta property=\"og:image:height\" content=\"423\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085#article\",\"isPartOf\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/6e00efa2abc413bdc0bca51a90c54d36\"},\"headline\":\"Tipping screen puts customers on the spot as experts reveal when it’s OK to hit ‘no tip’\",\"datePublished\":\"2026-08-17T10:00:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085\"},\"wordCount\":704,\"publisher\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#organization\"},\"articleSection\":[\"Market News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085\",\"name\":\"Tipping screen puts customers on the spot as experts reveal when it's OK to hit 'no tip' - Wall Street PR\",\"isPartOf\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#website\"},\"datePublished\":\"2026-08-17T10:00:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cablemanpro.com\/wallstreetpr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tipping screen puts customers on the spot as experts reveal when it’s OK to hit ‘no tip’\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#website\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/\",\"name\":\"Wall Street PR\",\"description\":\"Latest News From WallStreet\",\"publisher\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cablemanpro.com\/wallstreetpr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#organization\",\"name\":\"Wall Street PR\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2019\/10\/brand-logo.png\",\"contentUrl\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2019\/10\/brand-logo.png\",\"width\":537,\"height\":70,\"caption\":\"Wall Street PR\"},\"image\":{\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/WallStreetPR\/\",\"https:\/\/x.com\/WallstreetPRs\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/6e00efa2abc413bdc0bca51a90c54d36\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg\",\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg\",\"contentUrl\":\"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg\",\"caption\":\"admin\"},\"url\":\"https:\/\/cablemanpro.com\/wallstreetpr\/author\/admin\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tipping screen puts customers on the spot as experts reveal when it's OK to hit 'no tip' - Wall Street PR","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085","og_locale":"en_US","og_type":"article","og_title":"Tipping screen puts customers on the spot as experts reveal when it's OK to hit 'no tip' - Wall Street PR","og_description":"Tipping prompts have become commonplace at checkout counters and kiosks, but should customers who leave a digital gratuity expect a “thank you” in return? The […]","og_url":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085","og_site_name":"Wall Street PR","article_publisher":"https:\/\/www.facebook.com\/WallStreetPR\/","article_published_time":"2026-08-17T10:00:17+00:00","og_image":[{"width":715,"height":423,"url":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2021\/06\/businessman-showing-business-evolution1.jpg","type":"image\/jpeg"}],"author":"admin","twitter_misc":{"Written by":"admin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085#article","isPartOf":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085"},"author":{"name":"admin","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/6e00efa2abc413bdc0bca51a90c54d36"},"headline":"Tipping screen puts customers on the spot as experts reveal when it’s OK to hit ‘no tip’","datePublished":"2026-08-17T10:00:17+00:00","mainEntityOfPage":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085"},"wordCount":704,"publisher":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#organization"},"articleSection":["Market News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085","url":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085","name":"Tipping screen puts customers on the spot as experts reveal when it's OK to hit 'no tip' - Wall Street PR","isPartOf":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#website"},"datePublished":"2026-08-17T10:00:17+00:00","breadcrumb":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/tipping-screen-puts-customers-on-the-spot-as-experts-reveal-when-its-ok-to-hit-no-tip-143085#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cablemanpro.com\/wallstreetpr\/"},{"@type":"ListItem","position":2,"name":"Tipping screen puts customers on the spot as experts reveal when it’s OK to hit ‘no tip’"}]},{"@type":"WebSite","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#website","url":"https:\/\/cablemanpro.com\/wallstreetpr\/","name":"Wall Street PR","description":"Latest News From WallStreet","publisher":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cablemanpro.com\/wallstreetpr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#organization","name":"Wall Street PR","url":"https:\/\/cablemanpro.com\/wallstreetpr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/logo\/image\/","url":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2019\/10\/brand-logo.png","contentUrl":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2019\/10\/brand-logo.png","width":537,"height":70,"caption":"Wall Street PR"},"image":{"@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/WallStreetPR\/","https:\/\/x.com\/WallstreetPRs"]},{"@type":"Person","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/#\/schema\/person\/6e00efa2abc413bdc0bca51a90c54d36","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg","url":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg","contentUrl":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-content\/uploads\/2022\/09\/360_F_336393115_5gCUfwn76x3MJaCJMYDKLoRebkC8QyrL-300x300.jpg","caption":"admin"},"url":"https:\/\/cablemanpro.com\/wallstreetpr\/author\/admin"}]}},"_links":{"self":[{"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/posts\/143085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/comments?post=143085"}],"version-history":[{"count":0,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/posts\/143085\/revisions"}],"wp:attachment":[{"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/media?parent=143085"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/categories?post=143085"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/tags?post=143085"},{"taxonomy":"stock_ticker","embeddable":true,"href":"https:\/\/cablemanpro.com\/wallstreetpr\/wp-json\/wp\/v2\/stock_ticker?post=143085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}